Terms of Service

Last updated: January 2025

1. About UGC Tank

UGC Tank is a creator marketplace platform that connects brands with vetted UGC (User Generated Content) creators. Our platform facilitates the discovery and hiring of creators for content campaigns.

2. User Accounts

Creators: Must be 18 years or older to join. Creator accounts are invite-only and require admin approval. Creators must have public TikTok and Instagram profiles with existing short-form video content.

Brands: Can create accounts to post campaign briefs and review matched creators. Brands only see profiles of creators who have applied to their campaigns and been vetted by our team.

3. Creator Profiles

Creators who are accepted to the platform will have a profile displaying their social media handles, follower counts, analytics, and demographic information.

Profile Visibility: Brands can see your full profile. There are no public links to your profile and other creators cannot see it.

Demographic Information: Creators may optionally provide gender identity and ethnicity information to help brands find creators who authentically represent their target audiences. This information is displayed to brands only when explicitly provided and only after you connect with them. Creators may select "Prefer not to say" at any time to hide this information. Providing or withholding demographic information does not affect platform access, approval status, or ability to apply to campaigns.

4. Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use the Service will cease immediately.

We reserve the right, in our sole discretion, to refuse service, terminate accounts, remove or edit content, or cancel access at any time without notice.

To request deletion of your account and associated data, please email contact@ugctank.com.

5. Service Modifications

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time, with or without notice. The platform is provided "as is" and features may change as we continue development.

6. Intellectual Property

Users retain ownership of their content. By using UGC Tank, you grant us permission to display your public profile information (handles, profile photos, analytics) on our platform.

7. Non-Discrimination and Acceptable Use

UGC Tank is committed to providing equal access and opportunity to all users. Discrimination based on gender identity, ethnicity, or other protected characteristics is prohibited.

For Creators: All creators have equal access to platform features, campaign applications, and opportunities regardless of demographic information provided or withheld.

For Brands: Brands agree not to use demographic information to discriminate against creators or for any purpose unrelated to authentic representation in marketing content. Misuse of demographic data may result in account termination.

If you believe you have experienced or witnessed discrimination on our platform, please report it immediately to contact@ugctank.com.

8. Contact

For questions about these terms, please contact us at contact@ugctank.com